Mayday is aware that Quality of Service is a principal factor in achieving the high levels of customer satisfaction and customer loyalty essential to harmonious relationships. This is why we maintain continuous contact with you, our customer.
Mayday Cleaning Ltd is committed to continuous high Quality of Service and Customer Care. All our employees are fully conversant with this commitment.
A senior manager is responsible to you personally for achieving and maintaining our high standards through a process of regular and frequent contact. This ensures that our standards of Quality of Service are continuously maintained to your complete satisfaction.
As part of this procedure we would invite you, our customer, to comment on the standard of service you are receiving. This information will be recorded and monitored by a dedicated Mayday Manager – with appropriate remedial action being taken if necessary.